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What You Agree To When You Use s98com

These terms set out the rules that apply to your account, your deposits via JazzCash, Easypaisa, or Raast, and your access to sports betting and casino features where local law permits.

Pakistan-eligible accountsJazzCash & Easypaisa coveredJurisdiction-dependent accessAccount holder rightsData handled securely
s98com What You Agree To When You Use s98com
DATA AND ACCOUNT SECURITY

How We Protect Your Information and Account

Your account data, payment details, and activity history are handled with care. We use SSL encryption across all connections, and payment credentials for JazzCash, Easypaisa, and Raast are never stored on our servers — transactions go directly through the payment provider. Here is what we do and how you can act on it.

Data Retention We keep account and transaction records for as long as required by applicable regulations. You can request a summary of the data we hold by contacting support with your account details.
Cookie Use We use session and analytics cookies to keep your login active and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support to freeze the account.
Data Change Requests To update your registered name, phone number, or linked wallet details, submit a request through live chat or email with supporting ID. Changes to payment details require re-verification.
LEGAL CONTACT PATHS

Reach Us About Account or Legal Queries

If you have a question about how these terms apply to your account, a transaction dispute, or a request related to your personal data, our support team handles all of these. Reach out through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Start a live chat session from any page on s98com. This is the fastest route for account queries, transaction questions, and legal clarifications during active hours.

Email Support

Send detailed legal or data-related requests by email. Include your registered account name and the nature of your query so we can route it to the right team without delay.

Account Help Centre

Log in to your account and open the Help section for self-service options including transaction history, identity verification status, and document submission for withdrawal checks.

Common Questions About Terms and Your Rights

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them.

Accounts are open to eligible individuals in regions where access is permitted under local law. You must meet the age and residency requirements that apply in your jurisdiction before registering.

Withdrawals require that your wallet name matches your verified account name. If there is a mismatch, contact support with your ID documents and we will guide you through the correction process.

Yes. Send a data access request via email or live chat with your account details. We will compile and share the relevant records in line with applicable data handling obligations.

Contact support through live chat or email with your transaction reference and a description of the issue. Most disputes are reviewed and resolved at this stage without needing further escalation.

Each person may hold only one account. Duplicate accounts are a breach of our terms and may result in suspension of all associated accounts and forfeiture of any pending withdrawals.

Request account closure through live chat or email. Any verified balance will be returned to your registered JazzCash, Easypaisa, or Raast wallet after identity checks are completed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.